Refunds and Returns

  • * We are happy to refund or exchange unused items returned to us, as sold, with poof of purchase with in 16 days of delivery.
  • *Due to hygiene, there is no refund or exchange on piercing jewellery unless its a manufacturing fault.
  • *Items returned with manufacturing faults will be exchanged free of charge.
  • *Items that are not manufacturing faults will be repaired at a charge.
  • THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS

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